Free
$0/ month
Website chat only
Up to 50 bookings a month from your own website. No time limit.
DineWise / WhatsApp booking
WhatsApp booking for restaurantsTake table bookings on WhatsApp, even when nobody's free to answer
Your guests already message you on WhatsApp. DineWise replies within seconds, answers what they ask, and books the table right there in the chat. Your team stays on the floor.
- Official WhatsApp Business Platform
- No credit card required
TODAY
Hi! Table for 2 on Friday at 9? Anything by the window?10:42 PM✓✓
Friday 9pm for 2 is free, and I've asked for a window table 🙂 What name should I put it under?10:42 PM
Sara. Is there parking btw?10:43 PM✓✓
You're booked, Sara! Friday 9pm, table for 2, window requested. Free parking is right behind the building. See you Friday ✨10:43 PM
Message
⚡
Replied in 3sat 10:42 PM
✓
New bookingSara · Fri 9:00 PM · 2 guests
The problem
Guests book on WhatsApp. Replying is where it breaks down.
For a lot of restaurants, WhatsApp is now the busiest booking line. The trouble is when the messages come in: 8:30 on a Friday with every table full, or at midnight after the team has gone home.
Reply the next morning and there's a good chance the guest has already booked somewhere else.
DineWise answers those messages for you. Give it your menu, hours, location and house rules once. It replies in the guest's language, checks for a table and confirms the booking. You see it in your dashboard straight away.
Friday night, your WhatsApp without DineWise
8:31pm
Hi, any table for 4 tonight?
11:52pm
Are you open for brunch tomorrow?
10:17am
No worries, we found another place
The same message, with DineWise
8:31pm
Hi, any table for 4 tonight?
What it does
What it handles on WhatsApp
Books the table in the chat
It gets the date, time, party size and name, plus requests like a high chair or a window seat, and confirms on the spot. Nobody gets sent off to fill in a form.
Answers the usual questions
Is there parking? Do you have vegan dishes? When does the kitchen close? It answers from your own details, so guests hear what your staff would tell them.
Replies in the guest's language
If a guest writes in Arabic, the reply comes back in Arabic. Same for English, Hindi, Russian, French and more. There's nothing to set up.
Reminds guests the day before
Every guest gets a reminder the day before their booking. If plans have changed they can just reply, and you get the table back in time to fill it.
Lets you jump in
All the chats sit in your DineWise inbox. Read what was said, reply yourself if you want to, and the AI stays out of that conversation until you hand it back.
Tells you when it needs you
A complaint, a 40-person event, a question it shouldn't answer on its own. It emails you and holds off replying to that guest.
Setup
Getting set up
1
Add your restaurant's details
Menu, opening hours, location, tables, and how you like to talk to guests. You fill it in once in the dashboard. There are no scripts to write.
2
Connect a WhatsApp number
DineWise runs on Meta's official WhatsApp Business Platform. We'll help you connect a number that's just for bookings.
3
Tell your guests
Put the number in your Instagram bio, on Google and on your website. From then on, messages get answered and bookings show up in your dashboard.
One thing to know: WhatsApp won't let a number run on the normal WhatsApp app and the Business Platform at the same time. That's why we suggest a separate number for bookings. You can still read and reply to every chat from the DineWise inbox.
Pricing
WhatsApp booking starts at $99 a month
You don't pay per cover, and we don't take a cut of your bookings.
Core
$99/ month
200 WhatsApp conversations a month
Your WhatsApp booking line, unlimited bookings, no-show reminders. Free for 21 days.
Pro
$199/ month
500 WhatsApp conversations a month
For busy rooms. Priority support, and we set it up and tune it with you.
A conversation is a whole back-and-forth with one guest, not each message. Yearly billing saves 20%. Prices exclude 5% VAT. See every plan.
Questions
Questions about WhatsApp booking
Can a bot really take bookings on WhatsApp?
Yes. It asks for the date, time, party size and name, checks you have space, and confirms the table in the same chat. The booking shows up in your dashboard right away.
Do I need a new WhatsApp number?
We'd recommend it. WhatsApp only lets a number run on either the regular app or the Business Platform (which is what bots use), not both. With a separate booking number, your current WhatsApp stays as it is, and you handle booking chats from the DineWise inbox.
Is this the official WhatsApp API?
Yes. We use Meta's official WhatsApp Business Platform, also called the Cloud API. It's the approved way to automate a WhatsApp number.
Can I reply to guests myself?
Yes. Every chat is in your DineWise inbox. Send a reply and the AI stops answering that guest until you hand the chat back.
What languages does it reply in?
Whatever language the guest writes in. That includes Arabic, English and more than 12 others, and you don't have to switch anything on.
How much does it cost?
Core is $99 a month and covers 200 WhatsApp conversations. Pro is $199 a month for 500. You don't pay per cover. Core is free for your first 21 days, and you don't need a card to start.
Get started
Let DineWise answer your WhatsApp
Sign up in a few minutes, or book a demo and we'll walk you through it.
- No credit card required
- Free plan, no time limit